76, Report:
#1381193
Posted Date:
Jun 25 2017
Verizon Wireless Didn't add plan to device and after several calls, to support, deactivated due to suspected fraud. New York Nationwide
On June 1, I attempted to purchase an internet plan for my Verizon Jetpack device but it wasn't added to my account. After a visit to the local store proved to be useless, I made several attempts to talk with customer service. I was finally credited 35.00 dollars for a 2 GB plan, ...
Entity
Categories: Internet Service Providers
77, Report:
#1380726
Posted Date:
Jun 23 2017
Verizon Wireless Verizon or Apple? Who is to blame for the hundreds of $$ spent on false data charges Nationwide
I've been a customer of Verizon Wireless since 2009, I was due for an upgrades so I went ahead and upgraded to the Iphone 6Plus in October 2015. Everything seemed okay I guess for the next month well until January when my bill was through the roof! I called Verizon concering these d...
Entity
Categories: Cellular Phone Companies
78, Report:
#1380010
Posted Date:
Jun 20 2017
Verizon wireless Phone reps are very deceiving Internet
On April 7th 2017 I called Verizon Wireless to ask why there were over charges on my cell phone account. I was told it was because I had used over my data use. We figured out why and she stated she would credit me the $30. She never did as I found out on my 4th phone call. She...
Entity
Categories: Cellular Phone Companies
79, Report:
#1379091
Posted Date:
Jun 14 2017
Verizon Wireless Added VZ Navigator without my permission Nationwide
Back in March of 2013, my husband upgraded his phone. I discovered in the fall of 2017 that we had been charged a $4.99 VZ navigator fee each month. I was telling my son that I was upset over it and the fact that I hadn't noticed it. He let me know that when he was...
Entity
Categories: Cellular Phone Companies
80, Report:
#1375915
Posted Date:
May 29 2017
Verizon Wireless Bait and Switch! Mt. Laurel, NJ Nationwide
A couple years ago I signed-up to purchase my phones and pay $15/phone/mo. for service. (Plus the cost to purchase the phones.) Now my phones are finally paid-off. Yea!
Problem is that in order to move to any of Verizon's new data plans they force me to pay $20/phone/mo. I h...
Entity
Categories: Cellular Phone Companies
81, Report:
#1370519
Posted Date:
May 01 2017
Verizon Wireless Bought a pre-paid phone at WalMart, need help with my e-mail so I went to the Verizon store next door. They set up my phone with e-mail. I asked how do I stop the Phone when I leave the country (I live in Central America) I was told just don't pay anymore it's a pre-paid phone. When I got home I started to recieve bills with past due balances. I called I was kept on hold forever and when someone answers they transfer me to department after department who tell me all they can do is accept payment. No one can or will not do anything. I have been calling every week since December it's now almost May and I have gotten nowhere and they are ruining my credit. Las Cruces New Mexico
Bought a pre-paid Verizon phone at Wal-Mart, I needed help with my e-mail so I went to the Verizon store next door. They Helped set up my phone with e-mail.
I asked how do I stop the Phone when I leave the country (I live in Central America) I was told just don't pay anymore it's ju...
Entity
Categories: Telephones
82, Report:
#1367354
Posted Date:
Apr 12 2017
Verizon Wireless Scam 100% verizon wireless internal scam to extort money from ME
this is my story from attempting to cancel my verizon wireless services
I had several lines with Verizon, ( business lines and personal ) My monthly bill was around $800 a month, which is just too high, so I decided to switch carriers. I made the move to a new carrier for 1/2 the...
Entity
Categories: Cellular Phone Companies
83, Report:
#1366801
Posted Date:
Apr 10 2017
Verizon Wireless Verizon Verizon continued to bill me after service cancelled. Utterly incompetent. Nationwide
In July of 2016, after nearly 10 years as a customer of Verizon Wireless, I decided to investigate what was being offered by the competitors. Here in Murfreesboro, the outlet store for AT&T is directly across the street from Verizon. I secured a contract offer from AT&T then walk...
Entity
Categories: Cellular Phone Companies
84, Report:
#1361488
Posted Date:
Mar 13 2017
Verizon Wireless Does not honor agreements NY Nationwide
Once again I find myself having to spend my time writing a complaint about the deceptive business practices of Verizon Wireless, and their failure to honor agreements made with customers.
On October 5th I preordered a Pixel XL phone, for which I was supposed to receive a discounted ...
Entity
Categories: Cellular Phone Companies
85, Report:
#1360385
Posted Date:
Mar 08 2017
verizon wireless lied or misrepresented sale Nationwide
I was called on cyber monday 2016 and was told about exciting promotions from verizon wireless. I was interested since i wanted to purchase a phone for my son for Christmas and also upgrade my flip phone to a smart phone. I inquired about a special of buying one I-phone and gettin...
Entity
Categories: Cellular Phone Companies
86, Report:
#1358968
Posted Date:
Mar 01 2017
Verizon Wireless Misrepresentations Topanga,California, Henderson, Nevada
About 4 years ago, the sale agent of Verizon Wireless at Topanga, CA sold me a Hot Spot device claiming I could use it for our Verizon smarphones in China, Hong Kong and Taiwan. By the time we got there, we realized Verizon did not have coverage there, there was no way we could use ...
Entity
Categories: Cellular Phone Companies
87, Report:
#1356857
Posted Date:
Feb 18 2017
Verizon Wireless overcharging and terrible customer service Wallingford Connecticut, New Jersey
Our family has been involved with Verizon since May 2013, when we started a 2-yr contract with them for 4 phones. We quickly grew disillusioned when Verizon customer service was almost impossible to contact without holding on the phone for at least 20 minutes, and also when they dem...
Entity
Categories: Telephones
88, Report:
#1356054
Posted Date:
Feb 14 2017
Verizon Wireless Pre-Paid phone rip-off Internet
I've had a cell phone with Verizon service for about three years. A few weeks ago I went into a Verizon Store to reduce my pre-paid account to $30 a month from $60. I found to my surprise that I had a balance on my account of over $400, which could only have happened if I were being...
Entity
Categories: Unusual Rip-Off
89, Report:
#1354156
Posted Date:
Feb 05 2017
Verizon Wireless Verizon Verizon service is junk USA Internet
Verizon always has connection issues and drops calls. No one is able to figure out what is going on apparetly. I am switching service. This doenst even make any sense. I have been a Verizon customer for over 4 years and in the past year it has been an issue with the dropped cal...
Entity
Categories: Cellular Phone Companies
90, Report:
#1354115
Posted Date:
Feb 05 2017
Verizon Wireless Verizon Not Standing by Their Own Words Nationwide
Verizon is refusing to stand by a trade promised in writing: Verizon Chat ID #753605831989609345 Chatted on 01/20/2017 at 23:16:57. This is a copy and paste of the exact words of the Verizon Wireless representative: Verizon So what I will do is to initiate a request to have your acc...
Entity
Categories: Cellular Phone Companies
91, Report:
#1353693
Posted Date:
Feb 03 2017
Verizon wireless Upgrade to hell Nationwide
I used to have a Samsung Galaxy s5 I loved the phone, I really did. I had extra batteries it was the perfect size etc. When the note 7 came out I decided to upgrade, of course then I was told that I had to return the phone for anow exchange. I told them I just wanted my old phone...
Entity
Categories: Cellular Phone Companies
92, Report:
#1353061
Posted Date:
Jan 31 2017
Verizon wireless rude!!! Very rude!! And lied!
Verizon was suppose to waive my reconnect fees 3 weeks ago and still have not. I contact them today and the first guy I spoke with was very nice, he transferred me to financial services and she was nice and said okay no problem I will waive you're reconnect fees as a one time ...
Entity
Categories: Cellular Phone Companies
93, Report:
#1352731
Posted Date:
Jan 30 2017
Verizon FIOS & Wireless Data Overage Charges are not right and all we get is excuses Nationwide
I was a Cablevision customer for 10+ years and decided to switch to FIOS. Since we've been a Verizon Wireless customer for 15+ years putting all phones, TV and data under one company made sense. However, I feel we are being screwed over by the joint Verizon companies and they each...
Entity
Categories: Telephones
94, Report:
#1352551
Posted Date:
Jan 29 2017
Verizon Wireless Roadside Assistance Verizon Wireless Verizon Roadside Assistance Scam Nationwide
Verizon Emergency Roadside Assistance is a total scam. I figured since it was Verizon I could count on them if ever needed. On 1.27.17 at 6pm eastern standard time in NY. I HAD A FLAT TIRE. I was stuck at the airport and call they acted like no problem, we will call you back in...
Entity
Categories: Auto Towing
95, Report:
#1351719
Posted Date:
Jan 24 2017
Verizon Wireless Verizon Wireless charging for advance fees after I cancelled service. Now in collection Nationwide
I cancelled my Verizon Wireless service on 3/20/2015. I paid the final bill, but I deducted charges for advance monthly service fees after the 20th. Verizon continued to bill me, even-though I sent numerous reconciliations. They sent my account to a collection agency that made no ef...
Entity
Categories: Telephone Companies
96, Report:
#1351716
Posted Date:
Jan 24 2017
Receivables Performance Mgmt, LLC aka RPM - Collection Scam Company does not actually do anything.They drag out collections to no end. Lynnwood Washington
I've been trying to reconcile bogus charges from Verizon Wireless. RPM is the collection company they are allegedly using. I say allegedly because they have not responded with the detailed information I requested. Instead I received a summary.
I have sent a reconciliation that they ...
Entity
Categories: Collection Agency's
97, Report:
#1349519
Posted Date:
Jan 13 2017
Verizon Wireless Verizon Wireless Lied to Customers - Chose not to notify customers eligible for a phone upgrade that they were taking this option away Nationwide
I called Verzion wireless today, Jan 12, 2017, to take advantage of a phone upgrade that was supposed to be owed to me because I continued to have a 2 year contract over the years. So, Verizon used to give me a credit or voucher for a good sized amount towards a new phone. I confi...
Entity
Categories: Cellular Phone Companies
98, Report:
#1349095
Posted Date:
Jan 11 2017
Verizon Wireless Early Termination Fee's after Nov 14, 2014 Boynton Beach Internet
I recently terminated a verizon wireless contract that I signed on 2/7/15 after hearing the new annocement on their changed termination fee's. So I figure I only have maybe 2 months or 2 months and 1/2 termination fee to pay, I canceled on the 22nd month. Shock to see an assess...
Entity
Categories: Cellular Phone Companies
99, Report:
#1348407
Posted Date:
Jan 08 2017
Verizon Wireless out of control data overage charges Marion Nationwide
I'd been with Verizon about 4 years, single, 8GB data plan. On average I used 6GB/month during those 4 years and my average bill was around $120. Verizon then offered there free 2GB/month so I switched plans and was now getting 8GB/month for the same $120.
Immediately after upgradin...
Entity
Categories: Cellular Phone Companies
100, Report:
#1347455
Posted Date:
Jan 04 2017
Verizon Wireless They are trying to rip mr off, not going to work, just going to cost them. Nationwide
Verizon proves again and again how they rip people off.I run this Little door company and supply a few cell phones for some of the employees. We don't usual have a contract on the cell phones. We will call 662 phone was bought and paid cash for, an I-phone. I bought insurance on it....
Entity
Categories: Cellular Phone Companies